FAQs
When will my order ship?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–10 business days. You'll receive a confirmation email with tracking information as soon as your order is on its way.
How do I track my order?
Once your order has shipped, you'll receive a tracking email. You can also visit our Track My Order page and enter your tracking number for the latest updates.
What if I entered the wrong address?
If your order hasn't been processed yet, please contact us immediately at support@easelyn.com. We'll do our best to update your shipping address before your package is dispatched.
My item arrived damaged, what should I do?
We're sorry to hear that. Please email support@easelyn.com within 48 hours of delivery with your order number and clear photos of the damaged item. Our team will review your case and arrange a replacement or refund if applicable.
Do you offer FREE shipping?
Yes! We currently offer Free Standard Shipping for a limited time. Express options are also available at checkout for faster delivery.